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- AI Replaces 4,000 Human Workers
AI Replaces 4,000 Human Workers
Plus: Bring Photos to Life with Grok Imagine
Poonam Soni
September 02, 2025
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Welcome to AI Toast!
Today’s Menu:
50% of Salesforce support is now AI-run
NVDIA buyers are playing hide and seek
Rollup News launched to Fight Disinformation
Superhero Tools for life
Bring photos to life with Grok Imagine
Quick AI Toasts: Alibaba’s new AI chip to compete with NVIDIA
Read time: 4½ minutes. Quick enough to brew an americano.
Image Source: Salesforce
The future of work just got real. Salesforce slashed nearly half its customer support team as AI agents now handle 50% of customer interactions, proving automation isn't coming, it's already here.
Key Points:
Massive workforce reduction: 4,000 customer support jobs eliminated, downsizing from 9,000 to 5,000 staff members
AI dominance: Artificial intelligence now manages half of all customer conversations through advanced "agentic" systems
Strategic redeployment: Affected employees moved to sales roles to boost distribution capacity rather than outright termination
Legacy problem solving: AI tackling 26-year backlog of 100 million uncalled sales leads previously impossible due to staffing constraints
Revenue impact: AI and data cloud products generating over $1 billion in revenue as fastest-growing segment
CEO flip-flop: Marc Benioff contradicted his July 2025 stance that "humans aren't going away" with this dramatic automation push
This represents 5% of Salesforce's global workforce and signals how quickly AI capabilities are reshaping corporate operations. The seamless human-AI handoff system mirrors Tesla's autopilot approach.
Personal Take: We're witnessing the first wave of white-collar job displacement that'll just grow from here exponentially. Companies will prioritize AI efficiency over human employment, fundamentally reshaping the social contract between workers and companies.
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Image Source: qz.com
Nvidia just posted a record-shattering $46.7 billion in Q2 revenue, but a shocking 39% came from only two unnamed customers. This concentration is drawing industry curiosity and not a little concern about the future balance of power in the AI hardware space.
Nearly 40% of Nvidia’s Q2 revenue originated from two direct customers, labeled only as “Customer A” and “Customer B.”
Customer A alone contributed 23% of total revenue; Customer B brought in 16%. The identities of these companies remain undisclosed.
Four other key customers collectively made up another 46% of revenue in Q2.
Nvidia clarified these are direct customers, OEMs, distributors, or system integrators, not the end-users like cloud giants.
Major cloud providers (Amazon, Google, Microsoft) likely buy indirectly from these direct buyers, not as named customers.
A whopping 88% of all Nvidia revenue this quarter came from its data center segment, with half that driven by large cloud providers.
Analysts note that this creates concentration risk, but these big spenders are cashed up and expected to keep investing heavily in AI infrastructure.
Nvidia’s Q2 numbers are mind-blowing, but bets are placed on the deep pockets of buyers continuing to fuel the AI boom.
Personal Take: Nvidia’s heavy dependence on two buyers supercharges its short-term growth but exposes it to serious risk if those giants pull back. This customer concentration boosts AI progress but centralizes power among a few mega-players.
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Learn what’s working now, and what’s next.
Swarm Network, a platform developing decentralized protocols for AI agents, has announced the success of its first project, Rollup News. Unlike traditional apps or centralized algorithms, Rollup News functions as a decentralized “swarm” of AI agents that work together to verify information and counter online disinformation.
Key Features:
Decentralized AI Agent Swarms: Build and launch your own decentralized swarms with complete ownership, governance rights, and multiple revenue streams.
Multi-Agent Collaboration Framework: An interconnected system that orchestrates multiple AI agents and humans toward common goals.
Truth Protocol: A decentralized trust layer for boundless human-AI collaboration, ensuring verifiable truth through secure, on-chain data.
Applications:
Digital Securities: Swarm Network supports the development of a digital securities economy, providing tools for regulatory-compliant fundraises and security token issuances.
AI-Agent Clusters and Swarms: Users can build, deploy, and operate AI-agent clusters and swarms without coding, promoting real-world utility.
Personal Take: Disinformation has already influenced elections, shaped policies, and harmed lives worldwide. Swarm’s decentralized approach aims to provide a more trustworthy alternative by using collaborative AI agents to uncover facts without centralized control or political agendas.
Superhero Tools (Life)
Decktopus: Effortlessly create stunning presentations in minutes with this AI-powered PPT maker.
Claude Code: Instantly generate, edit, and understand code or documents using advanced AI with natural language prompts.
Nano-banana: Instantly chat and experiment with generative AI models on Google AI Studio.
Grok Imagine: Instantly create AI-powered images and short videos from text prompts using Grok’s free tool inside the Grok chatbot app.
Quick AI News Bites
Microsoft has launched its first in-house AI models for public use. Their new releases, MAI-1-preview and MAI-Voice-1, are designed for fast text and voice tasks. Now, the company joins the AI competition with its own technology for everyone to try.
Elon Musk’s company, xAI, is suing a former engineer for taking important secrets to OpenAI. The lawsuit claims the engineer stole files about Grok chatbot before leaving xAI. This case shows the tough battle between top AI companies over talent.
Scientists in the UK built an AI-powered stethoscope that checks for heart problems in seconds. Doctors say this new device quickly finds heart disease and other issues to help patients sooner. AI could now make diagnosis much faster than before.
China’s Alibaba has created a new AI chip to help companies buy less from Nvidia. The chip, called Xuantie 930, is built in China as US rules make Nvidia products harder to get. This tech lets local firms keep building powerful AI tools without US hardware.
How to Bring Photos to Life with Grok Imagine: Step-by-Step Tutorial
Get the free Grok app from App Store or Google Play
Create your account (needs 7-day-old verified account for X integration)
Open the app and locate the "Imagine" tab at the top right
Tap the "+" button in the lower left corner
Choose "Gallery" for existing photos or "Camera" for new shots
Select a clear, well-lit image with a distinct subject
Hit the prominent "Make Video" button
Watch as Grok analyzes your photo automatically
Pick from four modes based on your needs
Normal: Safe, family-friendly animations
Fun: Playful, social media-ready effects
Custom: Add your own creative prompts
Spicy: Bold, dynamic movements (use wisely)
Pro Tips for Success
Use high-resolution images (the clearer, the better)
Ensure good lighting and contrast
Avoid cluttered backgrounds initially
Single subjects work better than group photos
Check out Demo Videos here: Grok Imagine Demo.
What can you use this for
Bring old family photos to life with subtle breathing or gentle smiles
Animate vacation memories for engaging travel posts
Create animated logos or brand elements
Your finished video includes:
6-second duration - perfect for Instagram Stories, TikTok, or X posts
464×688 pixel resolution - optimized for mobile viewing
AI-generated audio that complements the visual animation
Instant download capability for immediate sharing
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Cheers,
— Poonam Soni